Effective Date: June 1, 2025
Last Updated: June 2025
1. Introduction and Data Controller
This Privacy Policy explains how Borcope Web Development Agency ("Borcope", "we", "us", or "our"), headquartered in Istanbul, Turkey, collects, uses, stores, and protects your personal data.
Borcope acts as the Data Controller under:
- Turkish Law No. 6698 on the Protection of Personal Data (KVKK)
- European Union General Data Protection Regulation (GDPR) where applicable
By using our website at borcope.com or contacting us through any channel, you acknowledge that you have read and understood this policy.
Data Controller Contact:
Email: info@borcope.com
Location: Istanbul, Turkey
2. What Personal Data We Collect
We only collect data that is necessary and proportionate to the purposes described below.
Data you provide directly:
- Full name
- Email address
- Phone number (optional)
- Company name (optional)
- Project details and requirements you share with us
Data collected automatically when you visit our website:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring URL
- Device type (desktop/mobile)
We do not collect sensitive personal data (such as health data, political opinions, biometric data, or financial account numbers).
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent (KVKK Art. 5/1; GDPR Art. 6(1)(a)): When you submit our contact form, you consent to us processing your data to respond to your inquiry.
- Legitimate Interest (KVKK Art. 5/2(f); GDPR Art. 6(1)(f)): To maintain website security, prevent fraud, and improve our services.
- Performance of a Contract (GDPR Art. 6(1)(b)): When we enter into a service agreement with you, processing is necessary to fulfill our contractual obligations.
- Legal Obligation: Where required by Turkish law or applicable regulation.
4. How We Use Your Data
We use collected data solely for the following purposes:
- Responding to your contact form inquiries and quote requests
- Preparing and sending project proposals
- Communicating about ongoing projects and service delivery
- Improving our website performance and user experience
- Complying with legal obligations
- Preventing fraud and ensuring website security
We do not use your data for automated decision-making or profiling.
5. Who We Share Your Data With
We do not sell, rent, or trade your personal data to third parties.
We may share your data with trusted service providers who assist us in operating our business, strictly under data processing agreements:
- Hosting & infrastructure providers (for website operation)
- Email service providers (for communication)
- Analytics tools (e.g., Google Analytics — anonymized data only)
All third-party providers are required to handle your data in compliance with applicable data protection laws.
We may also disclose your data if required by Turkish law, court order, or governmental authority.
6. International Data Transfers
If you are located in the European Union, your data may be transferred to and processed in Turkey. Such transfers are conducted in compliance with GDPR Chapter V requirements.
7. Data Retention
We retain your personal data only as long as necessary:
- Contact form submissions: 2 years from the date of submission, or for the duration of our business relationship
- Project-related communications: 5 years after project completion (for legal and contractual record-keeping)
- Website analytics data: As per the respective tool's retention policy (Google Analytics: 14 months by default)
After the retention period, data is securely deleted or anonymized.
8. Cookies
Our website uses the following types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Website functionality | Session |
| Analytics | Understanding visitor behavior (Google Analytics) | Up to 14 months |
You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
9. Your Rights
Under KVKK (Article 11) and GDPR, you have the following rights:
- Right to be informed about how your data is processed
- Right of access to your personal data we hold
- Right to rectification of inaccurate or incomplete data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing in certain circumstances
- Right to data portability (GDPR)
- Right to object to processing based on legitimate interest
- Right to withdraw consent at any time (without affecting prior processing)
To exercise any of these rights, contact us at: info@borcope.com
We will respond within 30 days. We may need to verify your identity before processing your request.
If you believe we have not handled your data correctly, you have the right to lodge a complaint with:
- Turkey: Kişisel Verileri Koruma Kurumu (KVKK) — kvkk.gov.tr
- EU: Your local Data Protection Authority
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure, including:
- HTTPS encryption for all data in transit
- Access controls limiting who can view your data
- Regular security reviews
No method of transmission over the internet is 100% secure. In the event of a data breach that poses a risk to your rights, we will notify you and relevant authorities as required by law.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have collected data from a minor, please contact us immediately at info@borcope.com.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
14. Contact Us
For any privacy-related questions or requests:
Borcope Web Development Agency
Email: info@borcope.com
Location: Istanbul, Turkey